GrowthBook - We are experiencing issues with our auth provider on GrowthBook Cloud – Incident details

We are experiencing issues with our auth provider on GrowthBook Cloud

ResolvedPartial outage1 hour 21 minutes

Affected

GrowthBook Cloud App

Major outage from 6:32 PM to 7:25 PM, Degraded performance from 7:25 PM to 7:53 PM

  • ResolvedUTC
    This incident has been resolved.
  • UpdateUTC

    We're still seeing some intermittent errors when first logging in, but the error rate is reducing.

  • IdentifiedUTC
    We have identified the issue with our auth provider. We're monitoring updates as they work to resolve this issue. We will post additional updates here as they become available. The impact is limited to logging into the GrowthBook Cloud application, but does not impact our SDKs or APIs.
  • InvestigatingUTC
    We are currently investigating this incident.